FAQ

HR and payroll, answered.

PaySalary, PAYE, pension, onboarding, and how the platform works in Nigeria.

What is Recurr PaySalary?

Recurr PaySalary is Recurr’s payroll module for Nigerian businesses. It automates salary runs, PAYE calculations, pension deductions, and disbursements, using the same employee records your HR team maintains.

How does the onboarding process work?

Onboarding is quick. You can sign up on our platform within minutes. After inputting your business information and completing verification, you'll receive a business bank account to manage your payroll.

Can I upload all my employees at once?

Yes. Recurr PaySalary allows you to create individual employee profiles or bulk upload staff information.

How secure is Recurr PaySalary?

We take security seriously. The platform integrates two-factor authentication (2FA), so transactions require your PIN. This adds a layer of protection for payroll.

Does Recurr PaySalary support commission-based payments and salary deductions?

Yes. The platform accommodates different payment structures, including commission-based payments and deductions.

What is the Recurr Overdraft product?

The Recurr Overdraft is a short-term loan for businesses facing liquidity challenges in meeting payroll. We offer a 30% overdraft for 3 weeks to help you pay salaries on time. It is exclusively for salary payments, and businesses must have used Recurr PaySalary for at least 6 months to qualify.

Do you offer any discounts for startups?

If your business is less than 2 years old, you are eligible for a 3-month discount with no payroll processing fees.

Can I choose specific employees to pay at each payroll cycle?

Yes. You can select specific employees for payouts during each payroll cycle.

What payment methods are available for funding my payroll account?

You can fund your payroll account using bank transfers. Once funded, you can proceed with salary disbursements.

How long does it take for employees to receive their salaries?

When you pay with ‘Now’ as the payout timing, disbursement is processed instantly, and employees receive salaries in real time depending on their bank.

What happens if I need assistance?

Our support team is available to help. Reach us through our support channels and we will resolve concerns promptly.

Still have a question?

Talk to the team.