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Cookie Policy

Last updated: 2026

Introduction

This Website Data Usage and Cookie Policy explains how we collect and use information on our websites or when you otherwise interact with us. For details about the information we collect and use when you use Recurr Services (our "Recurr Services"), please see the Recurr Privacy Policy. Please review this Website Data Usage and Cookie Policy periodically as we may modify it from time to time. If we make any material changes, we'll notify you, which may include posting a notice on our website and/or sending you an email.

Information we collect on our Website or when you otherwise interact with us

We collect the information you decide to provide when browsing our websites or when you otherwise interact with us. For example, we collect information when log into one of our web platforms, purchase Services, access the Recurr Dashboard, access Recurr Platform", Recurr Fund Transfer", Recurr Wallet" (the "Technology Platform"), sign up for our newsletter, submit a request, submit information, apply for a job, comment on a blog post, or otherwise contact us. This information might include your name, email address, access credentials, postal address, phone number, CV and related job application information (including results of a background check - if applicable), company information, billing and purchase information, and any other information you choose to provide. In addition, we also automatically collect certain information from you when browsing our website. This includes:

Log Information

We log information about your use of the website, including the type of browser you use, access times, and your IP address.

Device Information

We collect information about the computer or mobile device you use to access our web platform, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Location Data

We collect and use location data on our platform to enhance your user experience by providing personalized services and relevant content based on your geographic location. This information is securely stored and used solely for improving user experience.

Information collected by Cookies and other Tracking Technologies

We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular and count visits. Web beacons are electronic images that may be used on our website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see below.

Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve the website experience

We use information for the above purposes where it is necessary for the performance of a contract to which an individual is subject, where it is necessary in our legitimate interest to do so, where we have a legal obligation, or where an individual has provided their consent.

Sharing of Information

We share information with external parties that are performing tasks on our behalf (including our affiliates) and with other companies, organisations, and individuals outside Recurr where we have a legitimate legal reason for so-doing (for example, in connection with any merger or acquisition). Whenever legally possible, we seek to protect the information we share by imposing contractual privacy and security safeguards on the recipient of the information. This is particularly important in cases where the recipient is located in a country that has different or lesser privacy laws than those of the country where the information was originally collected. In some cases, however, it's not possible for us to do so (for example, when we have a legal obligation to disclose information to a government authority and that government authority isn't willing to enter into such contractual safeguards).

Data Storage

We store the information described in this Website Data Usage and Cookie Policy only for as long as necessary to fulfil the purposes identified above. For example, we maintain website log data for a brief period of time, but we retain communications we may have with individuals for much longer to ensure that we can continue to service those individuals on an ongoing basis.

Information Security

Recurr takes appropriate administrative, physical, technical and organizational measures designed to help protect information about users from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. For more information about information security at Recurr, you can request for a copy of our information security policy at hi@userecurr.com. If you think you have identified a security vulnerability or bug in our Services, please report it to the Recurr legal team.

Your Choices Cookies, Advertising, and Analytic Services

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To opt out of having your web browsing information used for behavioural advertising purposes, please visit aboutads.info/choices. To opt out of having your web browsing information used for analytic purposes, please use the Google Analytics Opt-out Browser Add-on and the Hotjar opt-out. To opt-out of targeted LinkedIn advertisements or Twitter advertisements, please adjust your privacy settings on those platforms.

Client Account

You may update, correct or delete information from your account at any time by logging into your account from https://userecurr.com or by emailing Recurr at hi@userecurr.com. If you wish to delete or deactivate your account, please email us at hi@userecurr.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a limited period of time.

Promotional Communications

You may opt out of receiving promotional emails from Recurr by following the instructions in those emails or by emailing us at hi@userecurr.com. If you opt out, we may still send you nonpromotional communications, such as those about your account or our ongoing business relations.

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